Privacy Policy

Privacy Policy

Part I. Introduction

1.1 Welcome to the Hicktrade sales site platform and other related Hicktrade service platforms (hereinafter referred to as the "Platform"). Hicktrade conscientiously fulfills its responsibilities under applicable privacy and personal information protection laws and regulations (hereinafter referred to as the "Privacy Law") and is committed to respecting the privacy rights and concerns of all users of the Platform (we collectively refer to the Platform and the services we provide on the Platform as the "Services"). We understand that the personal information you disclose to us is extremely important and believe that it is our responsibility to properly manage, protect and handle your personal information. This Privacy Policy (hereinafter referred to as the "Privacy Policy" or "Policy") is intended to help you understand how we currently and in the future collect, use, disclose and/or process the personal information you provide to us and/or that we have about you, and to help you make an informed decision before providing us with any personal information.

1.2 "Personal Information" refers to various data that can identify a specific natural person or reflect the activities of a specific natural person through this data or through the data owned or potentially obtained by the enterprise in combination with other information. Common personal information includes name, ID number and contact information.

1.3 If you use the Services, register an account on our platform, visit and access our website, you are aware of and agree to the practices, requirements and/or policies outlined in this Privacy Policy, and hereby consent to our collection, use, disclosure and/or processing of the personal information described in Section 1.2 above. If you do not agree to your personal information being processed in the manner described in this Privacy Policy, please do not use our Services or access the Platform. If we change the Privacy Policy, we will publish these changes or the revised Privacy Policy on the Website. We reserve the right to modify this Privacy Policy at any time.

1.4 This Policy applies together with other notices, contractual terms, and consent terms related to our collection, storage, use, disclosure and/or processing of your personal information. Unless we expressly provide otherwise, this Policy is not intended to replace the aforementioned notices or terms.

It should be noted that this Policy does not apply to services provided to you by other third parties. The services provided to you by third parties are subject to the privacy policies explained to you by them.

Part II Privacy Policy

When does Hicktrade collect personal information?

1 We will/may collect your personal information at the following times:

a) When you register and/or use the Service or Platform as a seller, or open an account on the Platform;

b) When you submit a form online or in writing, including but not limited to an application form or other forms related to our products or services;

c) When you enter into an agreement or provide other documents or information in connection with your interaction with us, or when you use our products and services;

d) When you communicate with us by telephone (which may be recorded), instant messaging applications or software, letters, faxes, emails, face-to-face meetings, social media platforms and emails, including when you communicate with our customer service agents;

e) When you ask questions or answer questions from other users in our communication group forums;

f) When you use our electronic services, or communicate with us through our applications or using the services on our website. This includes, but is not limited to, collection through Cookies (which we may set when you interact with our applications or websites);

g) when you authorize our applications or platforms to share information on your device;

h) when you connect your Hicktrade account with your social media or other external accounts, or use other social media features in accordance with the policies of third-party service providers;

i) when you trade through the Service;

j) when you provide us with comments or complaints;

k) when you register for various marketing activities such as competitions; or

l) when you submit personal information to us for any reason.

The above situations are not all-inclusive, but only list some common instances where your personal information may be collected.

3. What personal information does Hicktrade collect?

3.1 The personal information that Hicktrade will collect includes but is not limited to:

a) Basic information (including personal name, age, birthday, gender, address, billing address, personal phone number, email address, etc.);

b) Personal identity information and government identity documents (including ID card, military officer ID, passport, driver's license, etc.);

c) Photos, audio or video records you share with us (including records containing facial features or sounds, etc.);

d) Network identity information (including system account, IP address, email address and passwords related to the above);

e) Personal property information (transactions, bank accounts, points, coupons, platform account balances, etc.);

f) Personal Internet records (including computer IP address, operating system, website browsing records, software usage records, click records, etc.); Personal commonly used device information (including hardware model, device MAC address, operating system type, software list unique device identification code (such as IMEI/android =Information describing the basic information of personal commonly used devices, including ID/IDFA/OPENUDID/GUID, SIM card IMSI information, etc.); personal location information (including itinerary information, precise positioning information, accommodation information, latitude and longitude, etc.);

g) Third-party service provider account information;

h) Any other information provided by users when registering to use our services or websites and when using the services or websites, as well as information about how users use our services or websites; and

i) Aggregate information about user interaction content.

3.2 You promise not to submit any incorrect or misleading information to us, and agree to notify us of any inaccuracies or changes in such information. Hicktrade has the right to unilaterally require you to provide further documents to verify the information you provide.

3.3 If you do not want us to collect the above information/personal information, you can inform the person in charge of personal information security in writing at any time and choose to opt out. For more information about opting out, please see the following section entitled "How to withdraw consent, delete, request access or modify the information you provide?" However, please note that opting out or withdrawing your authorization for us to collect, use or process your personal information will affect your use of the services and platform. For example, opting out of location information collection will result in your location-based features being disabled.

If you have any questions or concerns about our privacy practices or your dealings with the Service, please feel free to contact us at support@hicktrade.com.